There was a survey done in the U.S. some years ago.  They interviewed people that came out of the store with interesting results…   The people that they interviewed were those that had engaged with a salesperson, had a conversation with a salesperson but had not gone on to buy anything.  And they asked these […]

What about when things go wrong, perhaps you make mistake, say the wrong thing?   …the fear of this happening holds many people back from starting a conversation or speaking up. A good approach is to imagine the worst happening and then imagine yourself dealing with it. By doing this, you can tick a box […]

It’s not about selling, it’s about helping. I always tell people I mentor to come from a position of helping. My biggest sales strategy in life is when somebody contacts me or fills in a feedback form at an event to say they’re interested in finding out more about what I do, I say to […]

Do you Suffer with Social Anxiety Disorder or Shyness? Are you not sure which one or whether the answer is both? People are often very confused about the condition known as Social Anxiety Disorder, with many of them believing it to be a severe form of shyness; even some of those who feel they have […]

Confident Communication in every situation By Mark Rhodes Published By Capstone June 2013 When you are with other people do you open up or clam up? Are you a conversation starter or a shrinking violet?Every day you come across people you do not know and some you do know but never speak to. Every conversation could be the start […]

Think Your Way To Success By Mark Rhodes, Published by Capstone March 2012 You can achieve anything when you know how to put your mind to it.How to Develop a Winning Mindset and Achieve Amazing ResultsWe all know that a positive mental attitude can work wonders… but there’s so much more to it than that. Mark Rhodes trains […]